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Q) Adding / Creating a New FAQ (Frequently Asked Question)
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To create a new FAQ / Support Article
- Login to your Admin Area at http://www.yourdomain.com/admin
(if you are not already Logged-In)
- In the 'All Options' menu at the top, select the 'Add a New FAQ' option
- This takes you to the full list of FAQs Categories
- Find the Category that you wish to enter an FAQ or Click on 'Edit FAQ Categories to create a new Category for this Article'.
- Next to the Category Name click the 'Add Resource' button
- Enter the Title and Text in the form , and optionally select an image or Document using the 'Browse'' buttons
- When you've finished entering the Article text etc, click on 'Add This FAQ' at the bottom of the Page
That's it...The new Article will be added to the Support / FAQs section of your website in the Category you selected |
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Q) Deleting an FAQ Article
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To delete an FAQ / Support Article from the website:
- Login to your Admin Area at http://www.yourdomain.com/admin
(if you are not already Logged-In)
- In the 'All Options' menu at the top, select the 'View FAQs Full Menu' option
- This takes you to the full list of FAQs / Categories
- Find the Category that you wish to delete an FAQ from and Click on 'View FAQs' to find the FAQ you wish to delete .
- Next to the FAQ Title click the 'Delete' button,
or to delete More than One FAQ , place a check-mark in each of the relevant checkboxes, then click the 'Batch Delete' button at the bottom of the list
That's it...The FAQ/s are immediately removed from the website. |
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